Telstra outage causes havoc throughout Australia

Telstra outage causes havoc throughout Australia

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Telstra customers throughout are Australia are venting their frustration during a nation-wide Telstra outage.

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UPDATE 1:20PM: Telstra has tweeted that its 4G and 3G voice and data traffic volume is being restored nationally.

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EARLIER: Telstra customers throughout are Australia are venting their frustration during a nation-wide Telstra outage.

Mobile customers nation-wide seem to have been affected by the outage, which seems to be impacting the 3G and 4G network.

A screenshot of the Telstra outage page.

A screenshot of the Telstra outage page.

NSW Police have said the outages could be impacting people trying to call Triple Zero (000) or the Police Assistance Line (131 444).

They advise until the issue is resolved, those affected should use a phone with another carrier or a landline if needing to call these numbers.

Telstra has tweeted that calls to Triple Zero should connect to other service providers.

The Telstra outages section of the website is also down, meaning users cannot even search if their area is impacted.

Aussie Outages' live outage map shows complaints about network problems across all major capital cities. 

By 10am, the site reported more than 10,000 incidences of outages across the country.

Google searches for Telstra outages have sky-rocketted.

Google searches for Telstra outages have sky-rocketted.

Thousands of users are taking to Twitter to vent their frustration at the outage, while Google searches relating to Telstra outages have spiked.

Telstra has not explained the outage but has posted these Tweets.

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“It’s definitely a national outage of some form,” tech expert Trevor Long told Neil Mitchell on 3AW.

“It could take some time to work out.

“They’d be frantic right now.”

You can listen to more here.

This is the second incident this month for Australia's biggest telecommunications company, which ran into difficulties in early-May after triple zero services were hit by a network issue that prevented people from calling the emergency number across the country.

The government is formally investigating the 000 incident, which is believed to have been caused by a lightning-sparked fire at a cable pit east of Orange.

The Courier

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